BEREAVEMENT TRAINING
Real organisations, lasting impact.
Explore how our training has helped teams build confidence, compassion and practical skills to support people through grief – in the workplace and beyond.
Trusted across sectors
Led by Psychologists
Highly rated by delegates
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Tell us about your training needs and you’ll receive our Brochure + Indicative Pricing immediately – on screen and to your inbox.
FEATURED CASE STUDY
One session. Five GP practices. A shared understanding of grief.
A Primary Care Network wanted to give staff across clinical and non-clinical roles greater confidence in understanding and responding to grief.
We delivered a tailored 90-minute online session – with feedback showing exceptionally high levels of satisfaction.
“”
Really hit the mark with what people see and deal with in primary care and their personal lives.
DELEGATE RATINGS
3.93 / 4
Workshop addressed the learning points
3.93 / 4
Instructor knowledge
3.87 / 4
Would recommend to others
More training feedback…
Feedback on Resources
“Generous sharing of resources – I would happily attend further training.”
“I appreciated the information and resources that I can now take time to read through and integrate more fully.”
“Excellent, great slides, pace of delivery and comfort to those of us watching.”
Feedback for Dr. Erin Hope Thompson MBE
“Erin’s knowledge and passion for this difficult topic shone through and her presentation was excellent and well-paced.”
“Erin is compassionate and humble in her approach to her subject and delivery of her insightful training.”
“She was so passionate about her work and knowledge, which made learning from her interesting.”
Feedback on Practical Application
“Helpful exercises to support processing of meaning, traumatic experiences, and supporting clients to express what they need to.”
“Practical exercises were brilliant.”
“The dual process model of grief was particularly useful to understand.”
“Combining both theory and practice was so helpful.”
General Feedback
“Very informative, relevant, and useful.”
“Insightful, informative, and gave a greater understanding to feel more confident taking what I learned into practice.”
“Fascinating content, and Erin’s style of teaching is very clear and well-facilitated.”
“Extremely positive, energising, and fascinating.”
Case Study: Empowering Charity Employees to Support Grief While Prioritising Self-Care
“I learned a huge amount in a short workshop and found myself immediately being a bit kinder to myself and those around me.”
The Problem: A charity supporting those in grief noticed that many employees, drawn to the work through personal loss, struggled to manage their own grief while helping others.
The charity wanted to ensure that employees could care for themselves while providing effective support to their grieving beneficiaries.
The Solution
We facilitated an interactive workshop titled “Supporting Myself and Others in Grief.” The workshop covered:
- The basics of grief, including psychoeducation on common grief models to help understand where individuals may be in their grieving process.
- Effective communication techniques, including what to say and avoid when supporting someone in grief.
- Strategies for self care and recognising personal boundaries when supporting others.
The Outcome
After the training, employees had a clearer understanding of how grief is experienced and could better support both themselves and others. They gained practical tools for managing grief-related conversations and felt more comfortable discussing grief with colleagues and beneficiaries. Employees also felt empowered to prioritise their own wellbeing, reducing the emotional toll of supporting others.
“The most helpful part of the workshop was learning the immediate things to consider when speaking with an employee who has had a bereavement.“
The Problem: A large corporate company with numerous call line employees found that staff members often struggled with how to respond to customers who were grieving, leading to feelings of uncertainty and discomfort in these conversations. The company needed a solution to equip their employees with the skills to manage these sensitive situations effectively.
The Solution: We delivered an online workshop titled “How to Support Those Experiencing Bereavement / Loss” for both call line employees and line managers. The workshop focused on key skills for engaging in difficult conversations, demonstrating empathy, and supporting individuals in grief. Topics included:
- Showing empathy and compassion to those in grief
- Key communication skills for handling sensitive discussions
- Exercises to build confidence when talking about grief, especially for those with no personal experience of loss
- Personal resilience techniques to support the wellbeing of employees
- How to signpost to external support resources
The training was designed to be engaging and accessible, breaking down heavy content to make it manageable for all participants.
The Outcome: Post-training, employees felt significantly more confident in responding to grieving customers, knowing what to say and how to offer support. They gained a deeper understanding of grief and were better equipped to handle emotional conversations, as well as manage their own emotional responses. The fear around talking about grief was removed, and staff felt more comfortable engaging with bereaved individuals.
“My team and I benefited greatly from authoritative and highly practical training.”
The Problem: The CEO of a fast-paced finance company reached out to address team conflict and improve resilience within the company. There were interpersonal tensions, and employees were struggling to communicate effectively under pressure. The CEO wanted to foster better communication and equip the team with strategies to navigate difficult conversations and maintain resilience in a stressful work environment.
The Solution: We delivered a 2-hour interactive workshop on “Resilience and Compassion in the Workplace.” The session included case studies, psychological theory, and practical exercises, aiming to help employees:
- Recognise common patterns of thoughts and behaviours when facing stress or conflict
- Develop skills for more productive and empathetic conversations
- Build personal resilience to handle the pressures of a demanding work culture
The Outcome: Attendees left the workshop with a clear understanding of how to handle workplace stress, manage conflicts more effectively, and communicate in a way that fosters collaboration. They also learned strategies to protect their mental health and prevent work-related stress from affecting their personal lives. The team felt more connected and understood each other’s perspectives better, leading to greater cohesion and productivity.
“I recommend it for anyone who wants to look after their team… while having the challenging conversations necessary to deliver positive change.”
Examples of resources provided with training…
We offer a range of grief resources to support ongoing learning and practical application.
These include comprehensive guides, worksheets, and toolkits designed to help individuals navigate complex grief situations. Our resources are tailored to meet the needs of both professionals and those experiencing grief personally, providing actionable strategies for supporting clients, colleagues, or oneself.
More examples of previous training…
Rail Wellbeing Live is a wellbeing event for the railway industry, focused on supporting employees’ overall wellbeing. We delivered a 40-minute online session titled “How to Support a Colleague Through Loss,” helping attendees navigate grief and support colleagues experiencing loss.
Royal Wolverhampton NHS Trust provides healthcare services, including paediatrics, and focuses on staff wellbeing. We delivered training for nurses and staff on conducting debriefs following a paediatric patient death, equipping them with the skills to manage grief and provide support to colleagues.
Action on Postpartum Psychosis offers peer support for families affected by postpartum psychosis. We provided two-hour online workshops on grief and bereavement support for their team and volunteers, ensuring they can offer compassionate support to those who have lost a loved one due to postpartum psychosis.
The RSPCA is a charity focused on animal welfare and supporting bereaved donors. We delivered bereavement support training to help staff manage sensitive conversations with grieving supporters, offering strategies for compassionate communication during difficult times.
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“We provide a range of training opportunities that range from helping people and companies get more comfortable in supporting themselves, colleagues and clients in loss, to up-skilling mental health professionals in delivering therapeutic interventions for those who are grieving”
– Dr Erin Hope Thompson MBE