Description
Course overview…
01 Understanding mental health – Explore what we mean by mental health, how it can affect everyday life and how to recognise when someone may be struggling.
02 From noticing to supporting – Build confidence in moving from recognising that something may be wrong to responding with empathy, active listening and practical support.
03 Supporting someone in distress – Learn simple grounding and calming approaches to help someone experiencing emotional distress or crisis.
04 Supporting panic attacks – Understand how to recognise a panic attack and respond calmly with reassurance and stability.
05 Responding to suicidal thoughts – Develop confidence in having sensitive conversations, responding safely and encouraging appropriate professional support.
06 Signposting + looking after yourself – Know when further support is needed, understand where to signpost and maintain healthy boundaries while protecting your own wellbeing.
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Practical resources included
Take your learning beyond the course.
Included with your course is a collection of practical resources to support wellbeing and help put some of the techniques explored in the training into practice:
🎧 Mindfulness tracks
💤 Sleep worksheet bundle
🧠 Anxiety worksheet bundle
Use them to explore practical wellbeing strategies and support some of the common challenges that can accompany periods of stress or poor mental health.
Certificate of completion included
Recognise your learning and professional development.
On completion of the course, you’ll receive a certificate recognising your learning.
The 1 hour 15 minutes of training may contribute towards your Continuing Professional Development (CPD), depending on the requirements of your employer, professional body or membership organisation.

What you’ll learn…
By the end of this course, you’ll feel more confident to:
✓ Recognise signs that someone may be struggling with their mental health and feel more confident approaching them
✓ Listen and respond supportively using empathy and active listening
✓ Support someone experiencing emotional distress using simple grounding and calming techniques
✓ Respond to a panic attack with reassurance, stability and practical support
✓ Respond safely to signs of suicidal thoughts and have sensitive conversations about further help
✓ Recognise when professional support may be needed and signpost appropriately
✓ Maintain healthy boundaries and protect your own wellbeing while supporting someone else

Meet your trainer
Dr Erin Hope Thompson MBE
Erin is a UCL-trained Clinical Psychologist and founder of The Loss Foundation. Her own experience of bereavement led her to create the support she couldn’t find after her father’s death. Erin was awarded an MBE in 2021 for her work supporting people through grief.

What professionals say
“This is an accessible, practical course that builds confidence, resilience, and everyday strategies for supporting mental health”
Dr Megan Hofmann
Clinical Psychologist












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